Resources:
Ohio Department of Medicaid Electronic Visit Verification Resource Page.
Ohio Department of Medicaid EVV FAQ.
Ohio Department of Medicaid EVV Factsheet.
Ohio Department of Medicaid EVV Timeline.
Who should I contact to report issues or to document concerns about EVV?
If you have specific questions, please visit the Ohio Department of Medicaid’s EVV website, email to EVV@medicaid.ohio.gov, or call the Department on their consumer hotline at 800-324-8680.
You can also contact DRO with any questions or concerns at 614-466-7264 or 800-282-9181, option 2; TTY 614-728-2553 or 800-858-3542. We also strongly suggest you send us your stories about problems you have with the EVV system on our online intake form.