Ohio Department of Medicaid Electronic Visit Verification Resource Page.

Ohio Department of Medicaid EVV FAQ.

Ohio Department of Medicaid EVV Factsheet.

Ohio Department of Medicaid EVV Timeline.

Who should I contact to report issues or to document concerns about EVV?

If you have specific questions, please visit the Ohio Department of Medicaid’s EVV website, email to, or call the Department on their consumer hotline at 800-324-8680. 

You can also contact DRO with any questions or concerns at 614-466-7264 or 800-282-9181, option 2; TTY 614-728-2553 or 800-858-3542. We also strongly suggest you send us your stories about problems you have with the EVV system on our online intake form.

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